TraCS Will Not Launch - Revision history

Admin: /* Overview */

2025-07-23T20:38:34Z

Overview

← Older revision		Revision as of 16:38, 23 July 2025
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	===Overview===		===Overview===

	If TraCS ~~will~~ not launch after clicking the icon, there are several reasons why this may occur.		If TraCS does not launch after clicking the icon, there are several reasons why this may occur.

	1. TraCS is already open in another Windows session on that machine. <br> 2. The machine is out of disk space. <br> 3. There is an outdated version of TraCS installed on the machine. <br> 4. Anti-Virus (AV), Firewall, or VPN is blocking TraCS. <br> 5. Windows is not up to date on the machine or is corrupted.		1. TraCS is already open in another Windows session on that machine. <br> 2. The machine is out of disk space. <br> 3. There is an outdated version of TraCS installed on the machine. <br> 4. Anti-Virus (AV), Firewall, or VPN is blocking TraCS. <br> 5. Windows is not up to date on the machine or is corrupted.
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	====TraCS is Already Open on the Machine====		====TraCS is Already Open on the Machine====

	~~If TraCS will not launch, the~~ first thing to check is whether TraCS is already open on that machine under another Windows session.   This happens when someone leaves TraCS open and does not log out of Windows.   When the next person to use the machine logs into Windows, TraCS is still open under the other user's session.		The first thing to check is whether TraCS is already open on that machine under another Windows session.   This happens when someone leaves TraCS open and does not log out of Windows.   When the next person to use the machine logs into Windows, TraCS is still open under the other user's session.

	1. Open the Windows Task Manager <br> 2. Go to the Users tab at the top. <br>     If you don't see tabs at the top, look on the left side and press Users. <br>     The list will show Users who are currently logged into Windows. <br> 3. Press the right arrow (>) symbol next to the User(s) listed to expand the tree. <br> 4. Scroll down the list and look for TraCS. <br> 5. Highlight it and press End Task or right click and End Task.		1. Open the Windows Task Manager <br> 2. Go to the Users tab at the top. <br>     If you don't see tabs at the top, look on the left side and press Users. <br>     The list will show Users who are currently logged into Windows. <br> 3. Press the right arrow (>) symbol next to the User(s) listed to expand the tree. <br> 4. Scroll down the list and look for TraCS. <br> 5. Highlight it and press End Task or right click and End Task.

Admin: /* Out of Disk Space */

2025-07-23T16:23:15Z

Out of Disk Space

← Older revision		Revision as of 12:23, 23 July 2025
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	If TraCS is not open in another Windows session, the next step is to check disk space on the machine.   If disk space is full, TraCS may not launch and/or will not work properly.		If TraCS is not open in another Windows session, the next step is to check disk space on the machine.   If disk space is full, TraCS may not launch and/or will not work properly.

	Open Windows File Explorer and on the left, click on This PC.   Look at OS (C:) or Windows (C:) in the pane on the right.		Open Windows File Explorer and on the list on the left, click on This PC.   Look at OS (C:) or Windows (C:) in the pane on the right.

	If you are out of space or close to it, your icon will be red, similar to the one below.		If you are out of space or close to it, your icon will be red, similar to the one below.

Admin: /* An Old Version of TraCS is Installed */

2025-07-23T16:19:50Z

An Old Version of TraCS is Installed

← Older revision		Revision as of 12:19, 23 July 2025
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	If TraCS was not open on the machine and you are not out of space, you may have an old version of TraCS installed on the machine.		If TraCS was not open on the machine and you are not out of space, you may have an old version of TraCS installed on the machine.

	Contact your IT to request that they [https://www.tracsflorida.org/wiki/index.php?title=How_To_Download_and_Install_TraCS do a fresh installation] using the current version.		Contact your IT department to request that they [https://www.tracsflorida.org/wiki/index.php?title=How_To_Download_and_Install_TraCS do a fresh installation] using the current version.

	====Anti-Virus, Firewall, or VPN is Blocking====		====Anti-Virus, Firewall, or VPN is Blocking====

Admin: /* Out of Disk Space */

2025-07-23T16:19:24Z

Out of Disk Space

← Older revision		Revision as of 12:19, 23 July 2025
Line 17:		Line 17:
	If TraCS is not open in another Windows session, the next step is to check disk space on the machine.   If disk space is full, TraCS may not launch and/or will not work properly.		If TraCS is not open in another Windows session, the next step is to check disk space on the machine.   If disk space is full, TraCS may not launch and/or will not work properly.

	Open Windows File Explorer and on the left, click on This PC.   Look at Windows (C:) in the pane on the right.		Open Windows File Explorer and on the left, click on This PC.   Look at OS (C:) or Windows (C:) in the pane on the right.

	If you are out of space or close to it, your icon will be red, similar to the one below.		If you are out of space or close to it, your icon will be red, similar to the one below.

Admin: /* TraCS is Already Open on the Machine */

2025-07-23T16:17:47Z

TraCS is Already Open on the Machine

← Older revision		Revision as of 12:17, 23 July 2025
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	If TraCS will not launch, the first thing to check is whether TraCS is already open on that machine under another Windows session.   This happens when someone leaves TraCS open and does not log out of Windows.   When the next person to use the machine logs into Windows, TraCS is still open under the other user's session.		If TraCS will not launch, the first thing to check is whether TraCS is already open on that machine under another Windows session.   This happens when someone leaves TraCS open and does not log out of Windows.   When the next person to use the machine logs into Windows, TraCS is still open under the other user's session.

	1. Open the Windows Task Manager <br> 2. Go to the Users tab at the top.   If you don't see tabs at the top, look on the left side and press Users.   The list will show Users who are currently logged into Windows. <br> 3. Press the right arrow (>) symbol next to the User(s) listed to expand the tree. <br> 4. Scroll down the list and look for TraCS. <br> 5. Highlight it and press End Task or right click and End Task.		1. Open the Windows Task Manager <br> 2. Go to the Users tab at the top. <br>     If you don't see tabs at the top, look on the left side and press Users. <br>     The list will show Users who are currently logged into Windows. <br> 3. Press the right arrow (>) symbol next to the User(s) listed to expand the tree. <br> 4. Scroll down the list and look for TraCS. <br> 5. Highlight it and press End Task or right click and End Task.

	[[File:TaskManagerCloseTraCS.png]]		[[File:TaskManagerCloseTraCS.png]]

Admin: /* Windows is Corrupted or Not Up to Date */

2025-07-23T16:14:11Z

Windows is Corrupted or Not Up to Date

← Older revision		Revision as of 12:14, 23 July 2025
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	====Windows is Corrupted or Not Up to Date====		====Windows is Corrupted or Not Up to Date====

	If everything else has been ruled out, the Windows profile and/or Windows installation on the machine may be corrupt or not up to date. See [https://www.tracsflorida.org/wiki/index.php?title=System_Requirements this page] for minimum requirements for client machines.		If everything else has been ruled out, the Windows profile and/or Windows installation on the machine may be corrupt or not up to date.

			See [https://www.tracsflorida.org/wiki/index.php?title=System_Requirements this page] for minimum requirements for client machines.

Admin: /* Anti-Virus, Firewall, or VPN is Blocking */

2025-07-23T16:13:57Z

Anti-Virus, Firewall, or VPN is Blocking

← Older revision		Revision as of 12:13, 23 July 2025
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	If you have ruled out the first two issues above and your installation is current, your AV, firewall, or VPN may be blocking TraCS from launching.		If you have ruled out the first two issues above and your installation is current, your AV, firewall, or VPN may be blocking TraCS from launching.

	~~Check~~ [https://www.tracsflorida.org/wiki/index.php?title=Network_Configurations_and_Exceptions this page] for exceptions that must be added.		Your IT department should [https://www.tracsflorida.org/wiki/index.php?title=Network_Configurations_and_Exceptions this page] for exceptions that must be added.

	====Windows is Corrupted or Not Up to Date====		====Windows is Corrupted or Not Up to Date====

	If everything else has been ruled out, the Windows profile and/or Windows installation on the machine may be corrupt or not up to date. See [https://www.tracsflorida.org/wiki/index.php?title=System_Requirements this page] for minimum requirements for client machines.		If everything else has been ruled out, the Windows profile and/or Windows installation on the machine may be corrupt or not up to date. See [https://www.tracsflorida.org/wiki/index.php?title=System_Requirements this page] for minimum requirements for client machines.

Admin: /* An Old Version of TraCS is Installed */

2025-07-23T16:11:37Z

An Old Version of TraCS is Installed

← Older revision		Revision as of 12:11, 23 July 2025
Line 29:		Line 29:
	If TraCS was not open on the machine and you are not out of space, you may have an old version of TraCS installed on the machine.		If TraCS was not open on the machine and you are not out of space, you may have an old version of TraCS installed on the machine.

	Contact your IT to request that they [https://www.tracsflorida.org/wiki/index.php?title=How_To_Download_and_Install_TraCS ~~download and install~~] the ~~most~~ current version.		Contact your IT to request that they [https://www.tracsflorida.org/wiki/index.php?title=How_To_Download_and_Install_TraCS do a fresh installation] using the current version.

	====Anti-Virus, Firewall, or VPN is Blocking====		====Anti-Virus, Firewall, or VPN is Blocking====

Admin: /* Out of Disk Space */

2025-07-23T16:10:40Z

Out of Disk Space

← Older revision		Revision as of 12:10, 23 July 2025
Line 17:		Line 17:
	If TraCS is not open in another Windows session, the next step is to check disk space on the machine.   If disk space is full, TraCS may not launch and/or will not work properly.		If TraCS is not open in another Windows session, the next step is to check disk space on the machine.   If disk space is full, TraCS may not launch and/or will not work properly.

	Open Windows File Explorer and on the left, click on This PC.   Look at Windows (C:) in the pane on the right~~.   If you are out of space or close to it, your icon will be red, similar to the one below~~.		Open Windows File Explorer and on the left, click on This PC.   Look at Windows (C:) in the pane on the right.

	Contact your IT department for assistance on clearing space on the machine.		If you are out of space or close to it, your icon will be red, similar to the one below.

			Contact your IT department for assistance with clearing space on the machine.

	[[File:OutOfSpace.png]]		[[File:OutOfSpace.png]]

Admin: /* Overview */

2025-07-23T16:08:40Z

Overview

← Older revision		Revision as of 12:08, 23 July 2025
Line 3:		Line 3:
	If TraCS will not launch after clicking the icon, there are several reasons why this may occur.		If TraCS will not launch after clicking the icon, there are several reasons why this may occur.

	1. TraCS is already open in another Windows session on that machine. <br> 2. The machine is out of disk space. <br> 3. There is an outdated version of TraCS installed on the machine. <br> 4. Anti-Virus (AV), Firewall, or VPN ~~or anti-virus~~ is blocking TraCS. <br> 5. Windows is not up to date on the machine or is corrupted.		1. TraCS is already open in another Windows session on that machine. <br> 2. The machine is out of disk space. <br> 3. There is an outdated version of TraCS installed on the machine. <br> 4. Anti-Virus (AV), Firewall, or VPN is blocking TraCS. <br> 5. Windows is not up to date on the machine or is corrupted.

	====TraCS is Already Open on the Machine====		====TraCS is Already Open on the Machine====