How To Dismiss a Citation: Difference between revisions
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As of TraCS Version 15.0.12, Uniform Traffic Citations (UTC) may be marked as Dismissed | ====Overview==== | ||
As of TraCS Version 15.0.12, Uniform Traffic Citations (UTC) may be marked as Dismissed when an agency receives notification from the Clerk of Courts (COC) or State Attorney's Office (SAO) that they have dismissed a citation or have filed a nolle prosequi. | |||
Agency Administrators and TraCS Team members have access to the Dismissed button. | Agency Administrators and TraCS Team members have access to the Dismissed button. | ||
The Dismissed status is a flag for agency use only. Dismissed citations that were previously marked as Submitted will not transmit to the clerk a second time. Dismissed citations that are in any other status will not process for transmission to the clerk at all. | |||
====How to Dismiss==== | |||
Citations may be marked as Dismissed no matter what the status. | Citations may be marked as Dismissed no matter what the status. | ||
Once you receive notification from the COC, highlight the citation you wish to dismiss and press the Dismissed button on the Home tab. | Once you receive notification from the COC or SAO of a dismissal or nolle prosequi, highlight the citation you wish to dismiss and press the Dismissed button on the Home tab. | ||
[[File:DismissedButton.png]] | [[File:DismissedButton.png]] | ||
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[[File:DismissedWarning.png]] | [[File:DismissedWarning.png]] | ||
''Be very careful when using this button.'' If you pressed Yes by mistake, you may press the Dismissed button again and the citation will change to Open status. However, | ''Be very careful when using this button.'' If you pressed Yes by mistake, you may press the Dismissed button again and the citation will change to Open status. However, the previous status may have been something other than Open. You will need to research to find out what the status should be and update it accordingly. Contact us if you need assistance. | ||
[[File:DismissedRemoveFlag.png]] | [[File:DismissedRemoveFlag.png]] | ||
Latest revision as of 17:16, 3 July 2024
Overview
As of TraCS Version 15.0.12, Uniform Traffic Citations (UTC) may be marked as Dismissed when an agency receives notification from the Clerk of Courts (COC) or State Attorney's Office (SAO) that they have dismissed a citation or have filed a nolle prosequi.
Agency Administrators and TraCS Team members have access to the Dismissed button.
The Dismissed status is a flag for agency use only. Dismissed citations that were previously marked as Submitted will not transmit to the clerk a second time. Dismissed citations that are in any other status will not process for transmission to the clerk at all.
How to Dismiss
Citations may be marked as Dismissed no matter what the status.
Once you receive notification from the COC or SAO of a dismissal or nolle prosequi, highlight the citation you wish to dismiss and press the Dismissed button on the Home tab.
A warning will come up asking if you are sure you want to flag the form as dismissed. Pressing Yes will change the status to Dismissed.
Be very careful when using this button. If you pressed Yes by mistake, you may press the Dismissed button again and the citation will change to Open status. However, the previous status may have been something other than Open. You will need to research to find out what the status should be and update it accordingly. Contact us if you need assistance.
