My Account Is Locked: Difference between revisions
(Created page with "Per Section 5.5.3 of the FBI CJIS Security Policy, a user's account will automatically lock after 5 consecutive unsuccessful log in attempts. The user's account will remain locked for 10 minutes unless released by an administrator. If you have used the Forgot Password link and you have received a temporary password, you still have to wait 10 minutes before attempting to log in. A link to the FBI CJIS Security Policy is [https://www.fbi.gov/file-repository/cjis_secur...") |
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Revision as of 16:52, 19 March 2024
Per Section 5.5.3 of the FBI CJIS Security Policy, a user's account will automatically lock after 5 consecutive unsuccessful log in attempts.
The user's account will remain locked for 10 minutes unless released by an administrator.
If you have used the Forgot Password link and you have received a temporary password, you still have to wait 10 minutes before attempting to log in.
A link to the FBI CJIS Security Policy is here