GETAC Tablet Display Issue: Difference between revisions

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The following display issues have been identified on GETAC tablets using Windows 11:  
The following display issues have been identified on GETAC tablets using Windows 11:  


:TraCS log in screen docks to the upper left corner and cannot be moved. <br>Dialog boxes are maximized to Full Screen and the option buttons are not visible or clickable.
:The TraCS log in screen docks to the upper left corner of the desktop and cannot be moved. <br>Dialog boxes are maximized and the option buttons are not visible or clickable.


This is due to the device being in tablet optimization mode.  
This is due to the device being in tablet optimization mode. &nbsp; To disable tablet optimization mode, do one of the following:


To disable tablet optimization mode, do one of the following:
In Windows, navigate to Settings, System, Multitasking, then look for the Tablet Mode setting and toggle it off.  
 
In Windows, navigate to Settings, System, Multitasking, look for Tablet Mode settings and toggle it off.  


If you do not have the Tablet Mode setting under Multitasking, run the command below in an elevated command prompt window then reboot the device.
If you do not have the Tablet Mode setting under Multitasking, run the command below in an elevated command prompt window then reboot the device.


reg add "HKLM\SYSTEM\CurrentControlSet\Control\PriorityControl" /v ConvertibilityEnabled /t REG_DWORD /d 0 /f
reg add "HKLM\SYSTEM\CurrentControlSet\Control\PriorityControl" /v ConvertibilityEnabled /t REG_DWORD /d 0 /f
<u>Screenshots</u>
The TraCS log in screen docks to the upper left corner and cannot be dragged/moved.


[[File:GETAClaunchscreen2.png]]
[[File:GETAClaunchscreen2.png]]
Dialog boxes are maximized and the option buttons are not visible or clickable.


[[File:GETAClogin.png]]
[[File:GETAClogin.png]]


[[File:GETACCasescreen.png]]
[[File:GETACCasescreen.png]]

Latest revision as of 15:34, 7 August 2026

The following display issues have been identified on GETAC tablets using Windows 11:

The TraCS log in screen docks to the upper left corner of the desktop and cannot be moved.
Dialog boxes are maximized and the option buttons are not visible or clickable.

This is due to the device being in tablet optimization mode.   To disable tablet optimization mode, do one of the following:

In Windows, navigate to Settings, System, Multitasking, then look for the Tablet Mode setting and toggle it off.

If you do not have the Tablet Mode setting under Multitasking, run the command below in an elevated command prompt window then reboot the device.

reg add "HKLM\SYSTEM\CurrentControlSet\Control\PriorityControl" /v ConvertibilityEnabled /t REG_DWORD /d 0 /f

Screenshots

The TraCS log in screen docks to the upper left corner and cannot be dragged/moved.

Dialog boxes are maximized and the option buttons are not visible or clickable.