Multi-Factor Authentication Set Up (Self-Hosted)

Server Configuration

On the Web server, you must have access to the Security tab. If you do not, add this Action through Access Levels to the AgencyAdmin role.

In Security, you will need to set the following Account Settings:

Enable OTP Authentication (Required)

Enable Offline OTP Login (False)

System Use Prompt (must be approved by FDLE)

File:SystemUsePrompt.jpg

Once settings are configured you must stop and restart the application pool.

User Configuration

Once the server is configured, ALL users must be configured immediately. All active users must be set to either True or False for Use OTP Authentication.

For users wanting to use OTP, you must set the following User Information fields:

Use Secure Password (False) Use Password Expiration (False) Use OTP Authentication (True)