Easy Street Draw (ESD)
Easy Street Draw (ESD) is compatible with TraCS. The vendor for ESD is Trancite.
Downloads
The ESD download page is here. If you aren't sure which version you are using, contact Trancite Support.
ESD Version 6
ESD version 6 is no longer supported. If you would like to upgrade to Version 8, contact Rich Petri at Trancite.
ESD Version 7 and Higher
If you are using Version 7 or higher, you must and install ESD Editor on your client machines in order for it to work in TraCS. The desktop version will not work.
You also must change the ESD.ini file setting to ESD=7
The file is here - C:\ProgramData\TraCS\Settings\DLL Settings
If you are deploying this version agency wide, we can push this setting out to the agency via updates. Contact TraCS Support.
Licensing & Upgrades
Contact Rich Petri for any of the following issues:
You are getting an Evaluation Edition watermark on crash diagrams.
You are getting a message that all licenses are in use.
You are using Version 6 and you would like to upgrade.
You need assistance with creating and/or sharing templates that have been created by the agency.
Email: [1] Direct Line: 208-563-0586 Toll Free: 877-908-4777, Option 5
Sales
For ESD sales, contact Terry Rash, [emailto:Terry.Rash@trancite.com], 703-963-1876.
Support
With the exception of the disappearing diagram issue listed below, contact Trancite Support for anything not listed above.
Trancite Support Email: [emailto:softwaresupport@trancite.com] Phone: 877-908-4777
Known Issue - ESD Diagram Has Disappeared
Crash diagrams created with ESD can be viewed on any machine. However, if someone who does not have ESD installed opens the crash, presses Edit, and then launches the ESD diagram, it will disappear from the crash.
The diagram can be restored by following these steps:
1. On a machine with ESD installed, open the crash and press Edit.
2. Go to the Diagram section and open ESD.
3. Launch ESD. You should see the diagram.
4. Close ESD. Close the diagram.
5. Validate and accept the crash as usual.