Easy Street Draw (ESD)

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Revision as of 16:18, 22 March 2024 by Admin (talk | contribs)

Easy Street Draw (ESD) is compatible with TraCS.   The vendor for ESD is Trancite.

ESD Downloads

The ESD download page is here.   If you aren't sure which version you are using, contact Trancite Support.

ESD Version 6

ESD version 6 is no longer supported and is not available for download.   If you would like to upgrade to Version 8, contact Rich Petri at Trancite.

ESD Version 7 and Higher

If you are using Version 7 or higher, you must install ESD Editor (V7.X and V8.0) or Diagram Editor (V8.1 and higher) on your client machines in order for it to work in TraCS.   The ESD desktop version will not work.

You also must update the ESD.ini file setting to ESD=7

The file is here - C:\ProgramData\TraCS\Settings\DLL Settings

Once the setting is updated, you must log out of TraCS and back in for the change to take effect.

If you are deploying this version agency wide, we can push this setting out to the agency via updates.   Contact TraCS Support to request this.

ESD Licensing & Upgrades

Contact Rich Petri for any of the following issues:

You are getting an Evaluation Edition watermark on crash diagrams.

You are getting a message that all licenses are in use.

You are using Version 6 and you would like to upgrade.

You need assistance with creating and/or sharing templates that have been created by the agency.

Email: [1] Direct Line: 208-563-0586 Toll Free: 877-908-4777, Option 5

ESD Sales

For ESD sales, contact Terry Rash, phone 703-963-1876, email [emailto:Terry.Rash@trancite.com] or [emailto:softwaresales@trancite.com].

ESD Support

With the exception of the disappearing diagram issue listed below, contact Trancite Support for anything not listed above.

Trancite Support Email: [emailto:softwaresupport@trancite.com] Phone: 877-908-4777

Known Issue - ESD Diagram Disappears

Crash diagrams created with ESD can be viewed on any machine.   However, if someone who does not have ESD installed opens the crash, presses Edit, and then launches the ESD diagram, it will disappear from the crash.

The diagram may be restored by following these steps:

1. On a machine with ESD installed, open the crash and press Edit.

2. Go to the Diagram section and open ESD.

3. Launch ESD.   You should see the diagram.

4. Close ESD. Close the diagram.

5. Validate and accept the crash as usual.