How To View Attachments: Difference between revisions
No edit summary |
|||
| (6 intermediate revisions by the same user not shown) | |||
| Line 1: | Line 1: | ||
Images, documents, and videos may be added to Attachments, Parking/Ordinance, and Tow forms. | |||
They may be viewed by all TraCS users; there are no special permissions required. | |||
The size limit for a single form is 20 MB. | The size limit for a single form is 20 MB. | ||
====Viewing on the Originating | ====Viewing on the Originating Computer==== | ||
Images may be previewed for 30 days on the machine where the attachment was originally loaded and may be viewed or saved directly from the form with no further action. | Images may be previewed for 30 days on the machine where the attachment was originally loaded and may be viewed or saved directly from the form with no further action. | ||
With the form open, right click on the attachment or image and choose Open to open it in a new window or Save As to save it. | With the form open, right click on the attachment or image and choose Open to open it in a new window or Save As to save it. | ||
After 30 days, follow the steps in the [https://www.tracsflorida.org/wiki/index.php?title=How_To_View_Attachments#Viewing_on_Another_Computer Viewing on Another Computer] section. | |||
[[File:Attachment30days.png]] | [[File:Attachment30days.png]] | ||
| Line 15: | Line 17: | ||
[[File:Attachment30days2.png]] | [[File:Attachment30days2.png]] | ||
====Viewing on | ====Viewing on Another Computer==== | ||
If 30 days has passed on the original machine or the attachment is being opened on a different machine at any time, additional steps must be taken in order to view or save the file. | If 30 days has passed on the original machine or the attachment is being opened on a different machine at any time, additional steps must be taken in order to view or save the file. | ||
Latest revision as of 13:49, 18 July 2024
Images, documents, and videos may be added to Attachments, Parking/Ordinance, and Tow forms.
They may be viewed by all TraCS users; there are no special permissions required.
The size limit for a single form is 20 MB.
Viewing on the Originating Computer
Images may be previewed for 30 days on the machine where the attachment was originally loaded and may be viewed or saved directly from the form with no further action.
With the form open, right click on the attachment or image and choose Open to open it in a new window or Save As to save it.
After 30 days, follow the steps in the Viewing on Another Computer section.
Viewing on Another Computer
If 30 days has passed on the original machine or the attachment is being opened on a different machine at any time, additional steps must be taken in order to view or save the file.
Open the form with the attachment. The file(s) will appear with a paper clip symbol and the file type name (IMG, MP4, PDF, etc.)
Go to the Tools tab and press Attachments. Files that have been attached will be listed.
Highlight the file(s) you wish to view and press Download File, Open, or Save As to download, open, or save the file.
