How To View Attachments: Difference between revisions
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[[File:Attachment30days.png]] | [[File:Attachment30days.png]] | ||
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If 30 days has passed on the original machine or the attachment is being opened on a different machine at any time, additional steps must be taken in order to view or save the file. | If 30 days has passed on the original machine or the attachment is being opened on a different machine at any time, additional steps must be taken in order to view or save the file. | ||
Open the form with the attachment. | Open the form with the attachment. The file(s) will appear with a paper clip symbol and the file type name (IMG, MP4, PDF, etc.) | ||
[[File:AttachmentOver30.png]] | |||
Go to the Tools tab and press Attachments. Files that have been attached will be listed. | Go to the Tools tab and press Attachments. Files that have been attached will be listed. | ||
Revision as of 12:57, 18 July 2024
Images, documents, and videos may be added to Attachments, Parking/Ordinance, and Tow forms and they may be viewed by all users. The size limit for a single form is 20 MB.
Images may be previewed for 30 days on the machine where the attachment was originally loaded and may be viewed or saved directly from the form with no further action.
With the form open, right click on the attachment or image and choose Open to open it in a new window or Save As to save it.
If 30 days has passed on the original machine or the attachment is being opened on a different machine at any time, additional steps must be taken in order to view or save the file.
Open the form with the attachment. The file(s) will appear with a paper clip symbol and the file type name (IMG, MP4, PDF, etc.)
Go to the Tools tab and press Attachments. Files that have been attached will be listed.
Highlight the file(s) you wish to view and press Download File, Open, or Save As to download, open, or save the file.
