How To Import from ELVIS & NCIC

Overview

TraCS may be configured to automatically import NCIC data for use on crashes, citations, and other forms.

Instructions on how to set that up are on this page.

You may use ELVIS or your CAD vendor or both to import persons and vehicles into TraCS.   If you want to use both, you will use your vendor settings as the default.   With this setup, officers will need to press the ELVIS Import button from within the form when using ELVIS.

Importing from ELVIS

If you are configured to use ELVIS, it will launch automatically when you log into TraCS.

Run all of your persons and tags in ELVIS before you open a new form.

Once you create your form and tab past the date and time fields, the import will trigger.   You will see a brief progress bar appear.

If you go directly to the name or tag field on a form, the import will not trigger.   You must tab past the date and time.

Fill out your form and when you get to the name and vehicle sections, you will have a list of people and vehicles to choose from.

If your form is open when you run your people and tags, or if you close out of a form without importing and then go back in, you will need to press the ELVIS or NCIC button to trigger the import.

Importing from an NCIC Vendor

Run all of your persons and tags before you open a new form.

Some vendors will not import the vehicle owner information.   You will need to run the vehicle owner(s) separately if you want them to import.

Once you create your form and tab past the date and time fields, the import will trigger.   You will see a brief progress bar appear.

If you go directly to the name or tag field on a form, the import will not trigger.   You must tab past the date and time.

Fill out your form and when you get to the name and vehicle sections, you will have a list of people and vehicles to choose from.

If your form is open when you run your people and tags, or if you close out of a form without importing and then go back in, you will need to press the NCIC button to trigger the import.

Troubleshooting

ELVIS is Not Launching

If ELVIS does not launch when you log into TraCS, check to make sure that it is set up as your default NCIC vendor.

If you use both ELVIS and your agency NCIC vendor, ELVIS will not launch when you log in.   You will need to navigate to ELVIS in your browser.

Nothing is Importing

If nothing is importing, check the following:

Did you tab past the date and time fields?   That is what triggers the import on citations and warnings.

Are both your NCIC certificate and your Security Awareness certificate are up to date?   If one or both are expired, your query responses will not import into TraCS.

Is your NCIC vendor set up correctly in TraCS?   You must have either ELVIS or your NCIC vendor set up in order to import.   If you use something other than ELVIS, the configuration will vary depending on the vendor. See this page for details.

Vehicle Owner is Not Importing

=====Information Imports But is ........