How To Email a PDF or Image File

From TraCS Florida Wiki
Revision as of 15:13, 10 November 2025 by Admin (talk | contribs)

This page explains how to send a PDF or image of a form using the Email button in TraCS.

For assistance with emailing Driver Exchange and/or Tow form information, see this page.

Overview

Newer versions of Microsoft Outlook operate as wrapper/web page applications, and they no longer no longer support direct calls from external programs like TraCS.   Due to changes in how these new versions operate, a required a required change was introduced in TraCS baseline 20.01.55.   To ensure consistency, the TraCS email feature was updated to export attachments to a Zip file, allowing users to manually attach them using their preferred email client.

Agencies using older versions of Outlook as a standalone application that is installed on machines and not a wrapper/web page, can override this update by using a setting that was implemented in Version 16.0.8.   We have tested a standalone version of Outlook 2016, and it is working.   We are in the process of installing 2021 to test if also works.  



Retrieved from "https://www.tracsflorida.org/wiki/index.php?title=How_To_Email_a_PDF_or_Image_File&oldid=3073"