Managing Users
Configuration Manager
For information on how to access the Configuration Manager, go to this page.
Non-hosted agencies that use Active Directory (AD) for TraCS should not use the Configuration Manager to manage users. All user management is done through AD.
Non-hosted agencies that do not use Active Directory for TraCS must use the Configuration Manager to add and update users.
Hosted Agencies may use the Configuration Manager or the Web User Management Portal to add and update users. TraCS is happy to manage your users for you. Email support@tracsflorida.org or submit a ticket to the help desk with the name, badge/ID, and access permissions and we will assist.
Resetting Passwords
Adding, Inactivating, and Updating Users
Adding Users
Inactivating Users
IMPORTANT NOTE - DO NOT inactivate or make changes to any User ID that has tracs in the name. These accounts are for use by the TraCS team and for exporting your forms to the state. Making changes to these accounts or inactivating them accounts will cause your exports to stop.
Updating Existing Users
IMPORTANT NOTE - DO NOT inactivate or make changes to any User ID that has tracs in the name. These accounts are for use by the TraCS team and for exporting your forms to the state. Making changes to these accounts or inactivating them accounts will cause your exports to stop.
Web User Management Portal
Active Directory
