Topaz Signature Pad
If you would like to use a Topaz Signature pad to add default signatures to TraCS, you must have the Topaz software installed on the machine(s) where you will be doing signatures and you must configure the unit to work with TraCS.
If you need help, contact TraCS Support and we will be happy to assist with the set up.
You may only add signatures using the Topaz Signature Pad while logged into TraCS or the Configuration Manager. You cannot add a signature with the pad via the Web Portal.
Steps -
1. Install the software that matches your Topaz model.
- Links to the Topaz installers are below.
- Plug-In Units - https://www.sigpluspro.com/index.html
- Bluetooth Units (BT2 & BTB models) - https://www.sigpluspro.com/sigplus-bluetooth.html
2. Plug the unit into the computer, or if using a Bluetooth model, pair it, and then log into TraCS.
3. Follow the steps on this page to add the user signature.
- If it works, no further action is needed unless you would like the settings file pushed out to the agency. Go to Step 5.
- If it does not work, the Topaz settings in TraCS need to be adjusted. Go to Step 4.
4. Adjust the TraCS settings.
- The settings in the TopazSignature.ini file may need to be adjusted in order for the unit to work with TraCS.
- The file is here - C:\ProgramData\TraCS\Settings\DLL Settings
- If you make an adjustment to the settings file, you must log out of TraCS and back in for the change to take effect.
- There are two different configurations that may be used.
- Configuration #1 - This is the default configuration.
- [Signature]
- 'LCDSize 1=4X3 0=1X5 2=1X5 Simple
- LCDSize=1
- PromptImage4X3=\Settings\DLL Settings\SignaturePromptScreen.bmp
- ConsentImage4X3=\Settings\DLL Settings\SignaturePromptScreenConsent.bmp
- PromptImage1X5=\Settings\DLL Settings\SignaturePromptScreen1x5.bmp
- ConsentImage1X5=\Settings\DLL Settings\SignaturePromptScreen1x5.bmp
- Configuration #2 - This configuration works with models T-S460-BT2-R, T-S460-HSB-R, and TF-S463-HSNB-R.
- [Signature]
- 'LCDSize 1=4X3 0=1X5 2=1X5 Simple
- LCDSize=2
- PromptImage4X3=\Settings\DLL Settings\SignaturePromptScreen.bmp
- ConsentImage4X3=\Settings\DLL Settings\SignaturePromptScreenConsent.bmp
- PromptImage1X5=\Settings\DLL Settings\SignaturePromptScreen1x5.bmp
- ConsentImage1X5=\Settings\DLL Settings\SignaturePromptScreen1x5.bmp
5. Once you know it is working, we can push the settings file out to the agency so you can use the pad on your other TraCS machines.
- If you would like it pushed out, send the TopazSignature.ini file from the working machine to TraCS Support or contact us and we can remote connect to the machine and grab the file.