Contact Us
Interested in getting TraCS?
For information about getting started, e-mail info@tracsflorida.org or call us at (850) 410-6237.
Already have TraCS?
For agencies that are already using TraCS, please click here to be taken to our help desk. You can also e-mail support@tracsflorida.org or call support at (850) 410-6237.
Lisa Spainhour
Principal Investigator
Dr. Lisa Spainhour, PhD, PE is the Principal Investigator (PI), a Civil Engineering Professor, and Department Chair at Florida State University. She also is the Director for the Center for Transportation and Public Safety.
Amy Pontillo
Systems Architect
Amy Pontillo, MIS is the Systems Architect. She both plans the future goals and oversees the support, development and infrastructure of TraCS and its supporting applications in Florida. She also creates and submits concept papers and grants to keep the program funding ongoing.
Seth Bartee
System Administrator
Seth Bartee is the TraCS Florida System Administrator. He manages agency application servers and ensures data transmission is a success. He also oversees support and conducts training remotely and onsite.
Jamie Ingalls
Lead Developer
Jamie Ingalls is the TraCS Lead Developer. He develops and manages the external applications that interface into TraCS. He also manages the interfaces for data sharing to state and local levels, and serves as the Database Administrator.
Kathleen Perry
Support
Kathleen Perry is a TraCS Florida Support Specialist. She provides troubleshooting and support to agencies across the state of Florida. She also assists agencies with creating on-the-fly ad-hoc reports and pivot tables so they can make better use of their data.
Roman Serrano
Support
Roman Serrano is a TraCS Florida Support Specialist. He provides troubleshooting and support to agencies across the state of Florida. He also conducts training both remotely and onsite. With over 30 years experience in LEO as well as IPTM training, Roman brings a wealth of knowledge and experience to the team.
Mike Wilkinson
Network Architect
Mike Wilkinson is the TraCS Florida Network Architect. He ensures database backups to a disaster recovery site are successful, assists with account management with private cloud for TraCS network, approves firewall exceptions as needed, reviews network logs for LEAs requiring assistance with troubleshooting web server traffic, assists with exagrid backup appliance software updates, and adds additional resources to servers as needed.
Our Field Training Officers
Chris Parsons
Leesburg
Police Department
David Hazelzet
Tampa
Police Department
Greg Moore
Palm Bay
Police Department